Contact Us

1. Introduction

1.1 What data does Barnton Circus Collect?

When an enquiry or booking is placed we ask for the following personal information in order to respond to your enquiry;

Name

Company Name (if applicaple)

Contact Number (if applicable)

Age of Children (for classes if applicable)

Email Address

Medical Conditions

We also hold an account on Facebook. When an enquiry is made via this outlet we will ask for the following details in order to respond to your enquiry; 

Name

Email Address

For the purpose of marketing, research and analysis we also receive your IP Address, the length of time spent on the site and the pages/information accessed and error information. Cookies are also used by third parties on our website and social media platforms.

1.2 How Do We Collect This Data?

The data you have chosen to supply us is submitted to our email account. Information is then stored on our email. 

Information sent to us via Facebook will be forwarded onto our email address account.

Medical information is collected via form at class or in advance if booking a workshop.

Payments are received via BACS so we do not hold any banking information.

IP address, website usage and cookieinformation is supplied to us via third parties, who have their own privacy policy. 

1.3 Why Do We Collect This Data?

We require your name and email address to contact you regarding your enquiry and booking. We retain your name and email address to tell you about future classes.

We collect your medical information to ensure you are in a fit state to take part in our classes, which are of a physical nature.

We collect details of your IP Address, website usage and cookie informationfor the purpose of marketing, research and analysis as well as to improve the user experience.

1.4 Do We Share This Data?

We do not share or sell your name, email address or telephone number.

We do not share you medical information with anyone other than the teachers present,

Your IP Address, website usage and cookies informationis shared with Google Analytics and third parties for the purpose of marketing, research and analysis.

2. Using Your Data For Marketing Purposes

2.1 Opting In

We currently email students in our current classes information about rebooking onto next term. 

We also email past students for up to a year after they have stopped attending information about classes.

2.2 Opting Out 

If you would like to opt out of class rebooking emails please contact us at barntoncircus@gmail.com and we will delete your personal information. 

3. How Do We Keep Your Data Secure?

3.1 Data Stored Digitally

Personal information collected during the enquiry process is sent to our email server. Information collected via our social media outlets is stored on Facebook Messenger who employ their own security measures, details of which can be found on their own sites. 

If you are booking classes with us we keep your name and email address on an online database for one term minimum. This is covered by a third party security policy.

If you are booking classes with us we keep your email address on a current mailing list for up to one year after you stop attending classes.

The IP Address and website usage information is stored via Google Analytics and third parties, who have their own security policy.

Devices in our possession that have access to our Email, Facebook accounts are as follows;

Laptops – Password protected

Mobile Phones – Password and fingerprint recognition protected

We employ password security on all our devices and accounts.

3.2 Data Stored As A Hard Copy

Names of students attending our current classes are held in a register at our class location. This is kept for no more than 6 months. 

Date submitted on our registration forms is stored as a paper copy in our business premises and kept for as long as you are in our classes or until your workshop is complete.

4. Requesting A Copy Of The Data We Hold

4.1 The Process

You can request a copy of all the data we currently hold on file for you. We are legally required to provide this to you free of charge and within a month of the original request.

5. Requesting We Delete All Data We Hold

5.1 The Process

If you want us to delete and destroy all information we have on file we are legally required to do so should you request it.